Can't connect to internet.fido.ca on Treo 600

[Some Other Guy]

I recently got an unlocked Treo 600. It can do a GPRS connect
without any problems with either of the APNs wap.fido.ca and
mms.fido.ca, but when I use internet.fido.ca (which I want
to use since the phone has an HTML browser), it fails to connect.
Specifically, the connection times out.

The Fido CSR assure me that nothing is blocked on my phone
and it should work.

Any ideas? Has anybody else been able to do internet browsing
on fido with a Treo 600 phone?

This is the trace log, if it helps. I'm a bit fuzzy on this
stuff, but it looks to me like Fido is ignoring the IPCP request.

LCP->CfgReq
LCP<-CfgReq
LCP->CfgRej
LCP<-CfgAck
LCP<-CfgReq
LCP->CfgAck
LCP Up
PAP->CfgReq
PAP<-Ack
PAP Up
IPCP->CfgReq
LCP<-TrmReq
LCP->TrmAck
LCP Timeout

Not connected

[JF Mezei]

Post by Some Other Guy
The Fido CSR assure me that nothing is blocked on my phone
and it should work.

Many of the GPRS plans have been downgraded to Rogers's levels of
"sandbox" service which limits access to only the Rogers approved
websites though the wap gateway. These plans no longer allow one to send
email to an SMTP server and pickup email from POP or IMAP because you
are no longer conncted to the real internet.

[Harry Eugene Ly]

Are you sure about the pop/imap issue? I use Fido's GRPS to access my Gmail
account on my Treo 650 without any issues.

Post by JF Mezei

Post by Some Other Guy
The Fido CSR assure me that nothing is blocked on my phone
and it should work.

Many of the GPRS plans have been downgraded to Rogers's levels of
"sandbox" service which limits access to only the Rogers approved
websites though the wap gateway. These plans no longer allow one to send
email to an SMTP server and pickup email from POP or IMAP because you
are no longer conncted to the real internet.

[JF Mezei]

Post by Harry Eugene Ly
Are you sure about the pop/imap issue? I use Fido's GRPS to access my Gmail
account on my Treo 650 without any issues.

Are you "Some Other Guy" who posted the original message ?


I too can use internet.fido.ca on my old siemens phone to access my
mail/imap server and for http transactions (downloading java etc).

But my GRPS setup on my account predates Roger's purchase. The new GPRS
packages by default put yu in sandbox mode without "internet.fido.ca",
only wap and mms (and the wap only lets you access Fido/Rogers approved
websites).

When you talk to the Fido reps, you need to tell them you have a laptop
and need full internet access.

[Some Other Guy]

Post by JF Mezei

Post by Harry Eugene Ly
Are you sure about the pop/imap issue? I use Fido's GRPS to access my
Gmail account on my Treo 650 without any issues.

Are you "Some Other Guy" who posted the original message ?

No, that would be me. Sorry about my crappy posting name.

Post by JF Mezei
I too can use internet.fido.ca on my old siemens phone to access my
mail/imap server and for http transactions (downloading java etc).
But my GRPS setup on my account predates Roger's purchase. The new GPRS
packages by default put yu in sandbox mode without "internet.fido.ca",
only wap and mms (and the wap only lets you access Fido/Rogers approved
websites).

The Treo can do a GPRS connect with wap.fido.ca and mms.fido.ca no problem.
I have sent pictures successfully this way, so it's not just an illusion.

But an internet.fido.ca connection fails, with the log ending with:

PAP<-Ack
PAP Up
IPCP->CfgReq
LCP<-TrmReq
LCP->TrmAck
LCP Timeout

My account (2002, prepaid) also predates the Rogers takeover.
I was using a Siemens M55 successfully with WAP then.

Post by JF Mezei
When you talk to the Fido reps, you need to tell them you have a laptop
and need full internet access.

The last furryguy I talked to said that everything is enabled on my account,
and that I should go to their store at the Toronto Eaton Centre to figure
out why it's not working. Well, wap.fido.ca and mms.fido.ca connect but
internet.fido.ca doesn't so I don't know what more to say.

Frustrating stuff. GSM phones are capable of so much, but they're always
crippled somehow here in Canada.

[JF Mezei]

Post by Some Other Guy
My account (2002, prepaid) also predates the Rogers takeover.
I was using a Siemens M55 successfully with WAP then.

Prepaid no longer allows real internet connection.

Post by Some Other Guy
The last furryguy I talked to said that everything is enabled on my account,

That 4 legged furry guy should read the fine print. The prepaid gprs
plans have been crippled down to Rogers' standards.

Post by Some Other Guy
Frustrating stuff. GSM phones are capable of so much, but they're always
crippled somehow here in Canada.

Note that this is also common on USA networks which also cripple their
prepaid offerings. I think Cingular (now back to the AT&T name) allows
users to cheat and enter an unpublished (by them) APN for prepaid access
to the internet.

[Some Other Guy]

Post by JF Mezei
That 4 legged furry guy should read the fine print. The prepaid gprs
plans have been crippled down to Rogers' standards.

Well, I got WAP (via wap.fido.ca as the APN) working on it now.
I had to set the proxy port to 8080 rather than 9201 as they told me.
Go figure.

So that gets web browsing working which should be adequate.
At 5c/kB, I wouldn't want to do much of it though...

Post by JF Mezei
Note that this is also common on USA networks which also cripple their
prepaid offerings. I think Cingular (now back to the AT&T name) allows
users to cheat and enter an unpublished (by them) APN for prepaid access
to the internet.

I swapped in a prepaid Belgian SIM a few years back when I was in Europe.
Notable differences in behaviour:

- Free incoming calls
- Per second billing
- The account money expires after 12 MONTHS rather than the lame
30 days or whatever
- After making a call, the call cost and balance is automatically
displayed on the phone status line. No arguing with
that bitchy Andrea!
- Roaming works everywhere, even here in Canada (I tried).
- Voicemail calls are free

Generally a class act.

[Harry Eugene Ly]

I'm not sure what you're referring to since I'm not "Some Other Guy". My
GPRS has been working fine on my Treo 600, Treo 650, and Treo 680 without
any issues. My GPRS set-up probably also predates Rogers purchase because I
have the unlimited package (subject to their 1GB fair use guidelines).

On my Treos, I use the connection type of "GPRS", User Name is "fido",
password I think is "fido" also but it is hidden, the APN is
internet.fido.ca. IP address is set for Automatic and Query DNS is enabled.
I use to have a fido proxy enabled but now I don't.

With these settings, I can get my Gmail (which I believe that I've set up to
use pop/smtp). I can also browse the web (port 80), synchronize to an NTP
(port 123), ftp, etc.

Post by JF Mezei

Post by Harry Eugene Ly
Are you sure about the pop/imap issue? I use Fido's GRPS to access my Gmail
account on my Treo 650 without any issues.

Are you "Some Other Guy" who posted the original message ?
I too can use internet.fido.ca on my old siemens phone to access my
mail/imap server and for http transactions (downloading java etc).
But my GRPS setup on my account predates Roger's purchase. The new GPRS
packages by default put yu in sandbox mode without "internet.fido.ca",
only wap and mms (and the wap only lets you access Fido/Rogers approved
websites).
When you talk to the Fido reps, you need to tell them you have a laptop
and need full internet access.

[Some Other Guy]

My GPRS has been working fine on my Treo 600, Treo 650, and Treo 680
without any issues. My GPRS set-up probably also predates Rogers purchase
because I have the unlimited package (subject to their 1GB fair use
guidelines).
On my Treos, I use the connection type of "GPRS", User Name is "fido",
password I think is "fido" also but it is hidden, the APN is
internet.fido.ca. IP address is set for Automatic and Query DNS is
enabled. I use to have a fido proxy enabled but now I don't.
With these settings, I can get my Gmail (which I believe that I've set up
to use pop/smtp). I can also browse the web (port 80), synchronize to an
NTP (port 123), ftp, etc.

Well that seals it then. I've used exactly the same settings and the
connection fails, while it works with wap.fido.ca as the APN. It must
be because I'm on prepaid (pre-Rogers), even though the CSRs claim they
"enabled" full internet access.

The SIM card is an old M32 model, but I can't imagine that'd matter.

Beats me why they don't allow it. It's prepaid and it'd drain the account
at an astounding rate, which you'd think they'd want. Bummer, since I
wanted to try the PalmOS google maps.

I guess I'm stuck with WAP then.

[Harry Eugene Ly]

Google Maps is amazing on my Treo 680! It was also amazing on my Treo 650
before I sold it. I haven't ever tried it on my old Treo 600 since I sold my
Treo 600 before Google released it. Those settings have always worked for me
with Fido on my unlocked Treos.

I'm not sure what SIM card I'm using. It has been the same Fido SIM card
that I've had since first becoming a Fido customer over 8 years ago.

Post by Some Other Guy

My GPRS has been working fine on my Treo 600, Treo 650, and Treo 680
without any issues. My GPRS set-up probably also predates Rogers purchase
because I have the unlimited package (subject to their 1GB fair use
guidelines).
On my Treos, I use the connection type of "GPRS", User Name is "fido",
password I think is "fido" also but it is hidden, the APN is
internet.fido.ca. IP address is set for Automatic and Query DNS is
enabled. I use to have a fido proxy enabled but now I don't.
With these settings, I can get my Gmail (which I believe that I've set up
to use pop/smtp). I can also browse the web (port 80), synchronize to an
NTP (port 123), ftp, etc.

Well that seals it then. I've used exactly the same settings and the
connection fails, while it works with wap.fido.ca as the APN. It must
be because I'm on prepaid (pre-Rogers), even though the CSRs claim they
"enabled" full internet access.
The SIM card is an old M32 model, but I can't imagine that'd matter.
Beats me why they don't allow it. It's prepaid and it'd drain the account
at an astounding rate, which you'd think they'd want. Bummer, since I
wanted to try the PalmOS google maps.
I guess I'm stuck with WAP then.

[E***@gmail.com]

If you are still having issues, please feel free to drop by the fido
service centre, if we can program it, then all it will cost you is a
$15 internet settings fee paid for in-store.

Post by Harry Eugene Ly
Google Maps is amazing on my Treo 680! It was also amazing on my Treo 650
before I sold it. I haven't ever tried it on my old Treo 600 since I sold my
Treo 600 before Google released it. Those settings have always worked for me
with Fido on my unlocked Treos.
I'm not sure what SIM card I'm using. It has been the same Fido SIM card
that I've had since first becoming a Fido customer over 8 years ago.

Post by Some Other Guy

My GPRS has been working fine on my Treo 600, Treo 650, and Treo 680
without any issues. My GPRS set-up probably also predates Rogers

purchase

Post by Some Other Guy

because I have the unlimited package (subject to their 1GB fair use
guidelines).
On my Treos, I use the connection type of "GPRS", User Name is "fido",
password I think is "fido" also but it is hidden, the APN is
internet.fido.ca. IP address is set for Automatic and Query DNS is
enabled. I use to have a fido proxy enabled but now I don't.
With these settings, I can get my Gmail (which I believe that I've set

up

Post by Some Other Guy

to use pop/smtp). I can also browse the web (port 80), synchronize to an
NTP (port 123), ftp, etc.

Well that seals it then. I've used exactly the same settings and the
connection fails, while it works with wap.fido.ca as the APN. It must
be because I'm on prepaid (pre-Rogers), even though the CSRs claim they
"enabled" full internet access.
The SIM card is an old M32 model, but I can't imagine that'd matter.
Beats me why they don't allow it. It's prepaid and it'd drain the account
at an astounding rate, which you'd think they'd want. Bummer, since I
wanted to try the PalmOS google maps.
I guess I'm stuck with WAP then.- Hide quoted text -

- Show quoted text -